Virtual Business Support

Administrative Support
for Your Business….
that doesn’t sit in your office!

Flexible. Pay only for what you use. No lock-in contracts. Australian owned and operated.

How Can I Help?

Certain tasks are both crucial to running a business as well as being far removed from the main purpose of the business itself.  

These tasks drain you of two of your most important resources, time and headspace. Whilst they are essential to running the business, the tasks don’t need to be actioned by the business owner.

When responsibility is delegated to Pivot VA, you are reclaiming your role in your business. 

The administrative burdens are completed automatically and correctly, every time, without adding anything to your mental load.

I get a thrill out of finding the most time-saving outcomes for my clients. If I can automate a task using software that will save time and money, without impacting the business’ standards, then that is where we need to be.

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Experience

With almost 30 years business support experience, I currently work with a wide variety of SMEs on tasks such as:

  • Database management

  • Client Relationship Management

  • Client liaison

  • Document management

  • Extensive diary management and appointment setting

  • Travel arrangements

  • Website updates and minor maintenance

  • Bookkeeping assistance/data entry
    (not a registered bookkeeper)

  • Social media management (minor)

  • Newsletter mail-outs

  • Business presentations

  • Business reports

  • Research 

  • Event planning

I have extensive knowledge of all Microsoft and Google applications.  I use collaboration platforms like Slack and Asana to track work with clients.  I also frequently use CRM systems like Hootsuite, MailChimp, Salesforce and Insightly.

About Me

Hello! I’m Tammy, the principal of Pivot VA. Having spent many years commuting to Sydney CBD to work in some of Australia’s largest law firms, I decided to start my own virtual assistant business in 2015.  I have enjoyed working across many fields since becoming a Virtual Assistant. The variety in my day is unparalleled to my previous roles and I have expanded my administrative skill set far beyond what I would have achieved having not taken this path.

Others have described my working style as professional and coachable.  I am able to work autonomously and I use my initiative to the benefit of my clients.  I have real concern for the success of my client’s businesses and I enjoy the genuine rapport I have built with them as well as their own clients and contacts. I am highly organised, highly motivated and I have extensive attention to detail.

I am fortunate to have a network of highly qualified VAs to assist me, should a large project require it.

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Contact

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The word “pivot” is defined as the “central point on which a mechanism turns”. 

I believe this truly reflects the work I do within my client’s businesses.

Testimonials

Thank you so much for everything, I couldn’t do it without you.
— Nerine, Mindful Synergi
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